UnBarred Beer Club FAQs
What’s the UnBarred Beer Club?
Every month, we will send you a box of 10 beers containing our latest releases and our regulars, depending on how many new UnBarred beers we’ve brewed and released each month.
We’ll include our newest beer drops, and whilst the value of each box will vary month on month, the payment is fixed and over the year you’ll win! We’ll include ad hoc goodies in your box, like free pint tokens for UnBarred’s Taproom. In the second month’s subscription box, you'll get a free UnBarred Tulip Glass!
When do I get my beer box?
We will despatch your subscription box in the first week of each calendar month.
When is the cut-off?
You need to have subscribed to the box before midnight on the 27th of each month. If you subscribe to the UnBarred Beer Club after then, you will be included in the subsequent month’s subscription.
For example, if you subscribe to the UnBarred Beer Club on the 27th Feb, you’ll receive your box in the first week of March. If you subscribe anytime from the 28th Feb (inclusive) to 27th March, you’ll receive your subscription box in the first week of April.
When will payment be taken?
The first charge will be on the date of purchase. Subsequent charges will be on the 28th of each month.
What’s the minimum period for subscription?
None, you can pause, skip or cancel your subscription anytime for future payments yet to leave your account. To manage your account, please login here
Please note we cannot refund payments once they’ve left your bank account.
Is delivery included?
For national deliveries, where you will be charged £5.99. If you are within our local delivery area, then delivery is free - shipping info
*Shipping to the UK Highlands, Islands and Northern Ireland will incur a surcharge of £14.99.
Can I add other UnBarred items to my Subscription box?
Unfortunately as a small microbrewery, we can only do so much, and are reliant on the Shopify platform. Any other purchases on our webshop will need to be separately ordered and paid for.
How do I contact you if I have a problem with my shipment?
If you are expecting to receive your shipment but haven’t, we ask that you check that the payment has left your account. And you can email us at shop@unbarredbrewery.com with any issues, we’ll come back to you during office hours (Monday to Friday 9-5pm).
T&C'S
We curate your UnBarred beer box, and everyone in the UnBarred Beer Club receives the same beers monthly.
We can’t accommodate substitutions to the beer selection in your UnBarred Beer Club subscription box. We won’t be able to adapt your beer selection based on allergies or intolerances, please consider this before subscribing. UnBarred reserve the right to change the final contents of the box vs any advertised contents (for example, as a small microbrewery, on the rare occasion a beer were to be unexpectedly out of stock, we would replace it with a suitable alternative).
Discounts cannot be used in conjunction with the UnBarred Beer Club subscription box. Cannot be exchanged for alternative items. Nationwide shipping is not included in the price of the box. UnBarred Beer Club beer boxes will be despatched in the first week of each month and you will receive a shipping notification when on its way. Unfortunately, we are not able to accommodate individually requested delivery dates or times.